Directory/GuestTraction
GuestTraction

GuestTraction

Pricepoint Certified
Category
  • Guest Engagement
Status
  • Live

Online Checkin with Keyless Entry. Booking Systems, Mobile Apps, Website and more!

GuestTraction are the market leader in guest engagement. Providing a suite of online services which help your property to successfully engage with your guests. These services are supplied to a wide range of property types from large hotel chains to individual motels. These products are easy to use, powerful, and created to match your operations.

Pricepoint and GuestTraction

GuestTraction provides a powerful guest engagement platform designed to strengthen communication, streamline arrivals, enhance guest satisfaction, and build long-lasting relationships. From contactless check-in to automated messaging, upsells, and personalized experiences, GuestTraction helps properties deliver better service with less manual effort.

Pricepoint complements this by automating dynamic pricing through real-time AI. It continuously analyses demand, competitor rates, booking behaviour, and seasonality to ensure every room is priced optimally, delivering higher revenue with minimal work required.

Together, GuestTraction and Pricepoint give hoteliers:

  • A fully connected guest journey from smart communication and seamless check-in to perfectly optimized pricing.
  • Higher revenue with zero manual pricing work Pricepoint ensures the right price at the right time across all channels.
  • Enhanced guest satisfaction GuestTraction’s engagement tools create smoother, more personalized interactions from booking to departure.
  • Operational efficiency automation in both guest communication and pricing frees staff to focus on service and problem-solving.
  • A modern, tech-forward hotel experience combining strong guest engagement with data-driven revenue management.

Why it matters:

Hotels today need both exceptional guest communication and intelligent pricing to stay competitive. GuestTraction ensures guests feel informed, valued, and taken care of, while Pricepoint ensures every booking generates the best possible revenue. Together, they create a unified platform that boosts satisfaction, streamlines operations, and maximizes profitability.

Use Cases

Use Case 1: Boost guest satisfaction through automated but timely communication

- GuestTraction automates pre-arrival instructions, check-in links, in-stay messages, and departure communication. - Guests feel guided and supported without the front desk having to chase emails or phone calls. - Higher guest satisfaction leads to better reviews, more repeat stays, and improved listing performance. - Pricepoint ensures that the increased demand generated by better reviews converts into higher revenue. Outcome: A smoother, more personalized guest journey with less staff effort and more profitable bookings due to improved reputation.

Use Case 2: Increase revenue with dynamic upsells that match optimized pricing

- GuestTraction delivers automated upsell offers (late checkout, upgrades, add-ons) tailored to guest profiles. - Because Pricepoint optimizes room rates based on real-time demand, upsell pricing stays aligned with market conditions. - Guests receive relevant upgrade opportunities at the perfect moment, increasing conversion rates. The hotel earns additional incremental revenue without extra work from the team. Outcome: Higher ancillary revenue that scales automatically — powered by smart upsells and dynamic pricing working together.

Use Case 3: Run a lean operation

- GuestTraction reduces front desk workload with automated messaging, digital check-in, guest portals, and FAQs. - Pricepoint eliminates manual rate adjustments, spreadsheet work, and daily monitoring of competitor prices. - The team gains hours back each week to focus on service, problem-solving, and property operations. - Owners benefit from higher revenue and lower operational pressure. Outcome: A leaner, more efficient hotel operation where automation handles both guest engagement and revenue tasks.

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